Terms of service

Terms of Service

Welcome to Sway! By visiting our website or placing an order, you agree to the following Terms of Service that help keep everything clear and fair for everyone.

 

1. Overview

Sway operates this website and offers products made-to-order through print-on-demand partners. These Terms apply to all users of the Site, including browsers, customers, merchants, and contributors of content.

By using our Site, you agree to comply with these Terms and all applicable laws.

2. Accuracy of Information

We strive to provide accurate, up-to-date information on all products, pricing, and descriptions. However, we cannot guarantee that content on the Site is free from errors. If inaccuracies arise, we reserve the right to correct them without prior notice.

3. Product Information & Availability

All Sway products are made-to-order.
Because of this:

  • Product images may vary slightly from the final physical product.

  • Inventory levels and availability may change at any time.

  • Production and fulfillment times may vary depending on the print provider.

 

4. Billing & Account Information

You agree to provide current, complete, and accurate purchase and account information.

We reserve the right to refuse any order for any reason, including suspected fraud or policy violations. If we make a change to or cancel an order, we will attempt to notify you by email or the billing information provided at checkout.

5. Order Processing, Shipping & Delivery

Orders begin production immediately after purchase and cannot be changed or canceled once production starts.

Shipping times are estimates and may vary due to factors outside our control, including carrier delays, holidays, or supply chain issues.

By placing an order, you acknowledge that third-party partners handle production and fulfillment.

6. Returns, Replacements & Refunds

We will gladly replace or refund items that arrive damaged, misprinted, or defective. Full details are outlined in our Return Policy.

7. Third-Party Services

Our store uses third-party services—including print providers, payment processors, and shipping carriers.
These partners have their own policies. We are not responsible for their practices, actions, or errors.

By purchasing from Sway, you acknowledge and agree to these third-party relationships.

8. Intellectual Property

All content on the Site—including text, images, logos, artwork, branding, and designs—is the exclusive property of Sway and is protected by copyright and trademark laws.

Please do not use, reproduce, distribute, modify, or exploit any content without written permission.

9. User Comments & Submissions

If you choose to submit comments, reviews, or ideas:

  • You grant us permission to use, copy, edit, and publish them in any format.

  • You agree that submissions will not violate any third-party rights or contain harmful content.

  • We reserve the right to remove content deemed inappropriate, offensive, or unlawful.

10. Personal Information

Your submission of personal information through the Site is governed by our Privacy Policy.

11. Limitation of Liability

We do our best to ensure your experience is pleasant and smooth. We can't be held responsible for issues outside our control, such as postal delays, natural evens, or third-party service interruptions.

 

12. Contact Information

If you have questions about these Terms or need support, we’re here to help:

Email: Swaybydesign@gmail.com